Support
Browse the common topics below or email us directly. We aim to respond within one business day.
Email supportCommon questions
Linking an X account
Click "Link an X account" from your dashboard and complete the X authorization flow. You'll be redirected back automatically when done.
Creating a pact
Both users must have a linked X account before a pact can be created. Choose your X account from the dropdown, enter the other user's X username, and submit.
A pact shows as broken
This means the automated check found that one side of the mutual follow no longer holds. Either account can reactivate the pact from the dashboard once the follow relationship is restored.
Changing or canceling your plan
Open the "Billing portal" from your dashboard to manage your subscription, change your plan, or cancel. Changes take effect at the end of the current billing period.
Deleting your account
Email us with your registered email address and we will remove all your data within 30 days.
Still need help?
Send an email to hello@followpact.com and include:
- Your registered email address.
- A short description of the issue.
- Any error messages or screenshots that might help.